On our Urla car rental website, you can view our vehicle list, get detailed information, and make reservations by selecting your pick-up point, drop-off point, pick-up date, and drop-off time from the homepage. After making a reservation, the system will automatically send you a pending email. Your reservation will be reviewed during business hours, and you will receive an email regarding your reservation. Your assigned reservation representative will contact you 24 hours before your reservation.

The minimum car rental period in Urla is 3 days. Please contact us for shorter rental periods.

To rent a car in Urla, you will need a passport, driver's license, and credit card. If you do not have a credit card, please indicate this in the reservation comments section. Also, state that you wish to rent with a cash deposit. (The company may exercise its discretion according to its procedures.)

Urla Car Rental Age Limits: For economy class vehicles, 23 years old and 3 years of driving experience are required; for mid-class vehicles, 25 years old and 3 years of driving experience are required; and for premium vehicles, 27 years old and 5 years of driving experience are required.

Reasons for Taking a Deposit: To provide security for possible minor damage and scratches, to cover subsequent costs such as HGS/OGS toll fees and traffic fines, to secure additional charges in cases requiring fuel surcharge or extensive cleaning, and to ensure a transparent, secure, and smooth rental process. Our company implements the deposit process solely for customer satisfaction and service security, and if there are no problems at the end of the rental, the deposit will be cancelled and the amount will be returned to you without any deductions.

All vehicles rented from our company are covered by insurance and comprehensive insurance (CDW/Full Casco) to protect you against possible risks throughout your rental period. However, in order for these coverages to be valid, certain conditions must be fulfilled. The conditions below clearly explain the situations in which the insurance and comprehensive coverage are applicable.

Insurance and Comprehensive Coverage Validity Conditions

Use in compliance with traffic rules: The vehicle must be used in accordance with traffic regulations, including speed limits and safe driving conditions.

Use without the influence of alcohol or drugs: If the driver is under the influence of alcohol or drugs at the time of an accident, the insurance and comprehensive coverage become completely invalid.

Possession of a valid driver’s license: The person driving the vehicle must have a valid driver’s license of the appropriate class.

Unauthorized driver usage: If the vehicle is driven by persons not listed in the rental agreement, the insurance and comprehensive coverage will not be valid.

Preparation of an accident report: In case of an accident, an official accident report must be prepared by the authorities and our company must be informed. Without an accident report and an alcohol test report, no insurance claim will be accepted.

Use of the vehicle for commercial purposes: Using the rented vehicle for purposes contrary to the agreement, such as racing, off-road driving, or cargo transportation, voids the insurance coverage.

Special packages for tire, glass, and headlight damages: Damages that may occur in these parts are covered only if the relevant additional protection packages have been purchased.

Our Company’s Insurance Approach

Our company considers the safety of our customers as its top priority. Therefore, all our vehicles are regularly inspected, and our customers are provided with clear and transparent information about insurance and comprehensive coverage. We are always by your side throughout your rental period to minimize all possible risks.

At our company, car rental transactions in Urla are carried out with credit card authorization to ensure a safe and smooth process. Therefore, renting a car without a credit card is not possible in our standard rental procedures. Customers who do not have a credit card can complete the rental process through a first-degree relative or an accompanying person using their credit card. The credit card holder can be listed as an additional driver or renter in the contract. Alternatively, a cash deposit is accepted (this varies depending on the individual and the situation, at our company's discretion).

Foreign customers: If you do not have your passport with you, you must have the stamped document issued upon entry into the country to rent a vehicle. Verification of identity information, completion of legal contract procedures, and ensuring the validity of insurance and comprehensive coverage are required.

Our company's payment process for car rentals in Urla is organized with customer satisfaction and ease of transaction in mind. Therefore, you can securely pay your rental fee upon pickup. You can pay in cash or by credit card upon pickup; a payment link is included in the confirmation email you receive after online booking.