Clarification Text

Clarification Text

My Vehicle Rental Services Automotive Industry and Trade Limited Company, operating as the data controller within the scope of the Personal Data Protection Law No. 6698 ("KVKK"), attaches importance to the security of your personal data and processes your data in accordance with the relevant legislation.

Data Controller

Your personal data is processed by My Vehicle Rental Services Automotive Industry and Trade Limited Company as the data controller.

Personal Data Processed

Your personal data below may be processed within the scope of car rental services offered:

• Name and surname information
• T.R. ID number or passport information
• Driver's license information
• Date of birth
• Phone number
• Email address
• Address information
• Reservation and rental information
• Invoice and payment information
• IP address and website usage data
• Request, suggestion and complaint records

Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

• Creating and managing car rental reservations
• Carrying out vehicle delivery and return transactions
• Providing customer service
• Execution of payment and accounting processes
• HGS, OGS, traffic fines and fulfillment of legal obligations
• Evaluation of customer demands and complaints
• Execution of information security processes
• Fulfillment of legal obligations
• Increasing service quality and ensuring customer satisfaction

Personal Data Collection Method

Your personal data;

• Reservations made through the website
• Phone calls
• E-mail correspondence
• WhatsApp and other communication channels
• Social media platforms
• Face-to-face transactions
• Contracts and application forms

.

Transfer of Personal Data

Your personal data will only be processed within the framework of the relevant legislation and when necessary;

• To authorized public institutions and organizations
• To the competent authorities in accordance with tax and financial legislation
• To insurance companies
• To legally authorized persons and organizations
• To the technology and infrastructure providers from whom services are received

can be transferred.

Your Rights Under KVKK

You have the following rights within the scope of Article 11 of the KVKK:

• Learning whether your personal data is being processed
• Requesting information if it has been processed
• Learning the purpose of processing
• Requesting correction of incomplete or incorrectly processed data
• Request deletion or destruction of personal data
• Learning about third parties to whom data is transferred
• Objecting to processed data
• Demanding compensation in case of damage due to illegal processing

Application and Communication

You can submit your requests within the scope of KVKK to our company by methods in accordance with the current legislation. Your applications will be evaluated and finalized within the legal periods.