How is the rental car deposit paid?

The deposit is a temporary security measure held to cover any additional usage fees that may arise during the rental period. It is a separate transaction from the rental fee, and the specific terms may vary based on the vehicle group, rental duration, and driver assessment.

Credit Card and Pre-authorization Process

Standard procedure requires a credit card issued in the driver's own name. Instead of being directly charged, the determined amount may be blocked as a pre-authorization hold. Under our general terms, the pre-authorization or applicable cash deposit amount is set at 5,000 TL; however, the terms of the current contract apply in special cases.

If You Do Not Have a Credit Card

If you do not have a credit card, you must specify this in the reservation notes in advance. Your request is evaluated by our operations team. If deemed appropriate, a cash deposit may be accepted; the applicable amount varies based on the renter and usage conditions. You should not assume that this decision will be made at the pickup location without prior notice.

In What Situations Is the Deposit Withheld?

Charges for insufficient fuel, tolls, traffic fines, usage outside the contract terms, or subsequently identified additional costs may be deducted from the deposit. Returning the vehicle with the same fuel level as when you received it and adhering to the driver and mileage conditions specified in the contract will streamline the process.

Why Might the Refund Timeframe Vary?

The deposit release process begins once the vehicle is returned without issues. The time it takes for the transaction to reflect on your card depends on your bank's processing speed; therefore, the time required for the blocked amount to become available in your usable limit may vary between banks.

Clarify Before Pickup

Inquire about the deposit method and the current amount before picking up the vehicle. İzmir My Rent A Car clearly communicates the applicable terms before the contract is finalized. This ensures you do not encounter unexpected payment method requirements at the time of pickup.

Why Is It Important for the Cardholder to Be the Driver?

Since the deposit transaction is linked to the primary driver listed in the rental contract, the credit card must be in the driver's name. You should not assume that a card belonging to another person can be used for the transaction. The crucial factor is not the card's eligibility for online shopping or international use, but rather its available limit for authorization transactions.

After the vehicle is returned, charges such as toll fees or traffic fines may still appear in the system. Therefore, it is essential that your contact information is up to date. Keeping the transaction receipt and distinguishing the deposit requirement from the rental fee will facilitate the process should any discussions with the bank be necessary.