How to Extend a Car Rental Period?

You may need to keep the rental vehicle longer than originally planned if your travel or work schedule is extended. An extension is not an automatic right; it is subject to approval based on the vehicle's next reservation, current rates, and contract details.

Submit a Request Before the Return Time

Contact our 24/7 support line as soon as you realize you need an extension. Please provide your reservation number, the vehicle's license plate, and your desired new return date and time. Notifying us after the scheduled return time has passed may be treated as a late return rather than a planned extension.

Vehicle Availability Is Checked

The vehicle you are currently using may have been reserved for another customer following your rental period. In such a case, continuing with the same vehicle might not be possible. After evaluating the operational plan, our team will clearly inform you of the available options: extending the rental with the current vehicle, switching to a different vehicle, or returning it at the originally scheduled time.

New Duration and Price Confirmed

The cost of additional days may differ from the average daily rate of the initial rental. Current rates are calculated based on the specific period, number of days, and vehicle group. Any new payment or deposit requirements will be explained before the transaction is finalized. A verbal request alone does not constitute confirmation of an extension.

Contract and KABIS (Rental Vehicle Notification System) Details Updated

Once the extension is approved, the new return date is recorded in the contract, and necessary operational notifications are issued. Only drivers registered in the contract should continue to use the vehicle. Please also mention any changes regarding additional drivers, the return location, or usage plans during the same conversation.

Check Mileage and Maintenance Status

An ​​extension increases your total mileage usage. Please note that the standard daily allowance is 200 km and the monthly allowance is 3,000 km, though these limits may vary by vehicle group. If a maintenance warning or technical alert appears, notify our team without pushing the vehicle further. For current terms,you can reviewthe rental conditions.

If Extension Approval Is Not Received

If you have not yet received a response to your request, do not continue using the vehicle. The return time specified in the current contract remains valid. Contact the service line again to obtain explicit confirmation. If confirmation cannot be obtained, return the vehicle at the designated location and time to avoid affecting the subsequent reservation and coverage terms.