How to Schedule Vehicle Delivery in Case of a Flight Delay?

Flight delays directly affect the vehicle handover time at Izmir Airport. Having the correct flight number in your reservation and ensuring your phone is reachable makes it easier for our team to track your arrival time and update the meeting plan.

Enter Your Flight Number Correctly

The airline name alone is not enough; please include the flight number in your reservation. The same airline may operate multiple flights to Izmir throughout the day. The flight number ensures the correct identification of the Domestic or International terminal and the estimated landing time.

Notify Us of Delays

You do not need to send a screenshot when you receive a delay notification from the airline; simply provide our team with the new estimated landing time and your reservation number. If your flight is cancelled or rebooked, please notify us again once the new flight details are confirmed. This ensures our staff is not kept waiting based on the original schedule.

Landing Time vs. Meeting Time

Moving to the terminal, clearing passport control, and collecting baggage after touchdown can take time. Our representative will designate a meeting point that accounts for this process. If your baggage is delayed, briefly informing us before leaving the arrivals area helps us adjust the waiting schedule.

Late-Night Flights

If a delay pushes the handover time outside of standard working hours, the new time must be separately confirmed. While our 24/7 support line is available, late-night deliveries must be scheduled in advance within our operations plan. If you are unable to reach us, please follow the latest meeting instructions sent to you rather than proceeding to a different location.

Final Check Before Handover

Turn on your phone after the flight, check your messages, and notify the representative once you have collected your luggage. Keep your driver's license, ID card or passport, and credit card easily accessible.Izmir Airport handover options Please use up-to-date flight information for your reservation.

Important Note for Connecting Flights

If you are arriving in İzmir via a connecting flight, please enter the flight number of the final leg in your reservation. If a delay on the first leg causes a change to your connecting flight, providing details for only the first flight will not be sufficient. If your luggage is scheduled to arrive on a different aircraft, discuss your plan to pick up the vehicle and return to the terminal later with the staff member; do not make changes on your own at the meeting point.