How to Select Additional Services for Your Rental Car?

Additional services are selected based on your travel needs, separate from the vehicle's standard rental package. It is important to specify your request during the reservation process so the correct items can be prepared.

Specify Your Needs During the Reservation Stage

Review the additional services offered in the system after selecting your vehicle and dates. Arranging for equipment—such as infant or child seats—in advance rather than at the last minute ensures the appropriate items are ready for the vehicle. You can add relevant details regarding passenger age and usage requirements to the reservation notes.

Not All Services Are Available for Every Vehicle

The availability of additional services may vary depending on the vehicle group, stock levels, and the pickup location. After making your selection, verify that the request is included in your reservation confirmation. Selecting an additional service does not alter safety limits regarding vehicle capacity.

Check Fees and Terms of Use

Whether an additional service is paid or complimentary is indicated on the current reservation screen. The rental duration, product type, and terms of use may affect the total cost. In line with our transparent pricing policy, confirmed services are displayed in the reservation details prior to pickup.

Review Together at Pickup

When picking up the vehicle, check with the staff member to ensure that the equipment you selected is ready and in usable condition. Staff can assist with the proper installation of the child seat; however, the renter is responsible for ensuring it is used in accordance with the child's age and size.

Adding Services Later

If a new need arises after your reservation is confirmed, please contact us via our 24/7 support channels. Requests can be added to the reservation subject to stock and operational availability. We recommend notifying us as early as possible to prevent delays on the day of pickup.

Consider Vehicle Capacity

Child seats or additional equipment may take up space in the cabin and trunk. If the number of passengers and pieces of luggage is approaching the vehicle's limit, you may need to select a larger vehicle category. Especially for airport trips, securely stowing all luggage is crucial not only for comfort but also for visibility and driving safety.

Inspect the additional equipment upon pickup and ask for usage instructions. If you notice any issues with the equipment, report them before setting off. If you remove the item from the vehicle or use it elsewhere during the rental period, please adhere to safety guidelines. The equipment must be returned to the staff along with the vehicle.