What to Check When Collecting and Returning a Rental Car

İçerik Ekibi 16 September 2026
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Traveller checking a rental car with a team member at the airport
Check the vehicle, fuel, mileage and belongings at collection and return.

A few minutes of careful checking at collection and return can prevent uncertainty later. Compare the vehicle’s condition with the handover form and ask our team about anything unclear before driving away.

Checks at collection

  • Make sure existing scratches, dents and glass damage are recorded.
  • Check fuel, mileage, tyres, lights and warning indicators.
  • Confirm the agreement, registration document and required equipment are present.
  • Test the air conditioning, wipers and requested child seat.

Tell our team about unrecorded damage or missing equipment before departure. Confirm the fuel type, basic controls and contact channel for assistance.

Before returning

Check the agreed time and location, restore the required fuel level and remove belongings from the cabin and boot. Report a possible delay early.

At return, mileage, fuel and general condition are recorded together. Keep the return record with your documents. You can also check your booking before setting out.

SSS

Frequently Asked Questions

Photos can support the handover record and make existing damage clearer.

Contact us as soon as possible. An extension depends on availability and approval; a charge may apply.

Check fuel, mileage, bodywork, cabin, boot, glove compartment, door pockets and the key.

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